Tenant Information

At Aquila Management Services, we are committed to providing tenants with a professional, responsive and transparent letting experience.

We understand that renting a home is an important step, and we aim to make the process clear and straightforward from application to move-in and throughout your tenancy.

As fully registered letting agents, we ensure all properties meet current Scottish legislation while offering ongoing support to help you feel secure and well looked after in your home.

Tenant Services

Deposit

The deposit required to rent a property varies between one and two months’ rent, depending on the property.

All deposits are lodged with Safe Deposits Scotland. You can visit their website at www.safedepositsscotland.com or call 0333 321 3136 for further information. Add their logo here.

Deposit

The deposit required to rent a property varies between one and two months’ rent, depending on the property.

All deposits are lodged with Safe Deposits Scotland. You can visit their website at www.safedepositsscotland.com or call 0333 321 3136 for further information. Add their logo here.

Maintenance

If your tenancy is managed by us, please click here to complete a maintenance report. – Add a link to a report form. Create a report form for maintenance issues.

We treat all maintenance reports seriously, regardless of the size of the issue.
Please complete the report with as much detail as possible.

Maintenance

If your tenancy is managed by us, please click here to complete a maintenance report. – Add a link to a report form. Create a report form for maintenance issues.

We treat all maintenance reports seriously, regardless of the size of the issue.
Please complete the report with as much detail as possible.

Emergency Repairs

Emergency repairs should also be reported through the website.
If this is not possible, call 01236 373882 and leave a message. An agent will return your call as soon as the office reopens.
For out-of-hours emergencies, please call 07539 936885.

Emergency Repairs

Emergency repairs should also be reported through the website.
If this is not possible, call 01236 373882 and leave a message. An agent will return your call as soon as the office reopens.
For out-of-hours emergencies, please call 07539 936885.

Rent and Payment Difficulties

Rent should be paid in full and on time according to your tenancy agreement.
If you experience any difficulties in making rent payments, please contact us immediately. Early communication allows us to provide support and advice before the situation becomes serious.

Rent and Payment Difficulties

Rent should be paid in full and on time according to your tenancy agreement.
If you experience any difficulties in making rent payments, please contact us immediately. Early communication allows us to provide support and advice before the situation becomes serious.